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Access Flexible SAP Expertise With iT2Flex Remote ServicesBuild permanent SAP capability with specialized talent matched to your technical requirementsFeel free to contact us
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Flexible SAP Support with iT2Flex
Get flexible SAP expertise when you need it. iT2Flex provides remote, fractional, ad hoc, and recurring support for backlogs, enhancements, production issues, integrations, and other specialist SAP needs.
Access Flexible SAP Expertise With iT2Flex Remote Services
Use a shared-resource remote services model to add SAP capacity, continuity, and specialist skills without committing to more coverage than your workload requires.
- Pay only for the support you need. Use bucket hours, ad hoc expertise, or a tailored recurring allocation based on actual demand.
- Protect continuity. Use two-deep coverage to reduce dependence on one consultant and preserve working knowledge.
- Access senior U.S.-based SAP expertise. Bring in functional, technical, development, integration, data, analytics, and support skills as needed.
- Scale the model as priorities change. Move between fractional FTEs, mixed skill sets, dedicated support, or a hybrid approach.
- Support SAP and connected applications. Address SAP requests and related non-SAP work that affects integrations, data flows, or business continuity.
Request a Consultation About iT2Flex
Organizations That Rely on iT2 for Flexible SAP Support
Flexible SAP Support That Becomes an Extension of Your Team
We were very pleased with the exceptional consultants iT2 provided and their ability to understand our requirements and deliver the functionality to meet our needs.
IT Program Manager, Hallmark
Their consultants are very professional, responsive, and responsible.
Sr. IT Manager, Business Intelligence and Enterprise Data Warehouse, Flowserve Inc.
We chose iT2 as our business partner because we were impressed with their US-based remote support model and the quality of their resources.
VP of Information Technology, Schwabe North America
Why SAP Teams Choose iT2Flex Remote Services
18+ Years
Proven remote SAP service delivery
1,200+
Successful client engagements
70+
Years of combined SAP experience
30,000+
U.S.-based SAP consultants in iT2's vetted talent database
Build the iT2Flex Model Around the Work You Need Done
Bucket of Hours
Purchase an agreed pool of hours and draw from it as SAP needs arise. Use the model for recurring small tasks, backlog, troubleshooting, or specialist work without a full-time commitment.
Two-Deep Coverage
Pair a primary consultant with backup coverage to preserve context, support continuity, and reduce the operational risk of relying on one person.
Ad Hoc SAP Expertise
Bring in a specialist for a targeted issue, configuration, integration, data, reporting, testing, or upgrade need when the work does not justify a longer engagement.
Fractional SAP Support
Add regular part-time capacity for recurring support, enhancements, administration, or a defined workstream while retaining control of priorities and workload.
Mixed Skill-Set Resource Pool
Access functional and technical consultants through one flexible model instead of sourcing every role separately as requirements change.
Remote COE or Dedicated Support Center
Create repeatable remote coverage with an agreed team, work intake process, and skill mix for ongoing SAP and connected application needs.
Legacy and Post-Go-Live Support
Keep ECC, custom applications, or stabilized S/4HANA environments supported while internal teams focus on transformation, adoption, or new initiatives.
Project and Transformation Support
Add targeted capacity during S/4HANA, BTP, integration, data, testing, cutover, hypercare, or optimization work without expanding permanent headcount.
SAP and Connected Application Support
Use one responsive relationship for SAP and related non-SAP requests when applications, interfaces, data, or business processes cross system boundaries.
Get SAP Support That Flexes With Your Workload
Use the iT2Flex model that gives your team the right skills and coverage without committing to more capacity than you need.
Discuss iT2Flex Options
Extend Your SAP Team Without Adding Unnecessary Overhead
iT2Flex is built for SAP teams whose workload does not fit neatly into a full-time hire, a fixed-scope project, or a traditional managed services contract.
Use it for recurring backlogs, specialist tasks, production issues, enhancements, integrations, testing, reporting, legacy support, or temporary increases in demand.
iT2 works with you to define the right combination of hours, skills, coverage, and continuity. Support can begin with one targeted need and expand into a broader or longer-term model as requirements change.
Because the service is delivered remotely by U.S.-based consultants working in aligned time zones, teams can collaborate directly, reduce communication delays, and maintain context across the work.
When the work becomes better suited to a different model, iT2 can transition the engagement into SAP AMS, staff augmentation, Project/SOW delivery, or direct hire without forcing the wrong fit.
Use iT2Flex Across the SAP Lifecycle
Protect Internal Capacity
Shift recurring support, backlog, legacy work, and specialist tasks to iT2Flex so internal leaders can focus on transformation, adoption, and higher-value priorities.
Maintain Knowledge and Continuity
Use two-deep coverage and repeat access to known consultants to reduce restarts, preserve working knowledge, and limit single-resource dependency.
Scale Skills With Demand
Move between ad hoc expertise, fractional FTEs, mixed-skill resource pools, dedicated support, or a hybrid model without rebuilding the vendor relationship.
Choose iT2Flex When the Work Is Important but Demand Is Variable
Use remote, U.S.-based SAP expertise for targeted tasks, recurring support, transformation work, legacy coverage, or short periods of increased demand. iT2 can adjust the model as priorities change.
Frequently Asked Questions About iT2Flex SAP Remote Services
iT2Flex is iT2’s shared-resource remote SAP services model. It gives organizations flexible access to senior U.S.-based SAP expertise when the workload does not justify one fixed delivery model.
iT2Flex can be configured through:
- Bucket of hours for work that arises over time
- Two-deep coverage for continuity and backup knowledge
- Ad hoc specialists for targeted requirements
- Fractional FTEs, mixed skill sets, dedicated support, or hybrid models
The model can support targeted tasks, recurring work, project capacity, legacy coverage, or a remote center of excellence.
SAP Application Managed Services defines the work iT2 manages on an ongoing basis, including incidents, monitoring, enhancements, optimization, and service governance. iT2Flex defines how clients can access SAP expertise flexibly.
Use iT2Flex when you want to retain operational ownership, but need shared, fractional, or targeted expertise. Use SAP AMS when you want iT2 to assume broader ongoing responsibility through a structured support model.
The two can also work together. iT2Flex can add specialist or overflow capacity to an AMS environment when needs change.
Staff augmentation normally adds a dedicated consultant or team for sustained capacity. Project/SOW delivery assigns defined outcomes, scope, timelines, and acceptance criteria. iT2Flex is designed for variable demand and shared access to the right skills.
Choose iT2Flex when the work changes by week or month, requires several specialties, or does not justify a full-time resource. iT2 can transition the engagement into staff augmentation or Project/SOW delivery if the requirement becomes stable or clearly scoped.
iT2Flex can be applied across the SAP services iT2 provides, subject to the qualified resources required for the engagement.
Common applications include:
- S/4HANA readiness, migration, testing, cutover, hypercare, and optimization
- Application support, enhancements, backlog, and legacy coverage
- SAP BTP, integration, APIs, and connected non-SAP applications
- Data governance, analytics, reporting, and business process support
- Functional or technical expertise for targeted workstreams and short-cycle projects
A bucket-of-hours model provides an agreed pool of consultant time that can be used as approved needs arise. The two-deep model pairs consultants so knowledge and coverage do not depend on one person.
- Ad hoc expertise brings in a specialist for one targeted need. Hybrid support combines models, such as a recurring fractional consultant with two-deep backup and additional specialists available from the shared resource pool.
During the consultation, iT2 defines the work intake, skill mix, expected cadence, continuity requirements, and the point at which a different delivery model would be a better fit.
Apply iT2Flex to Your Highest-Priority SAP Work
- Support S/4HANA Programs. Add functional and technical capacity for readiness, migration, testing, cutover, hypercare, optimization, or legacy support.
- Extend SAP AMS Coverage. Use flexible specialist capacity for enhancements, backlog, overflow, or expertise outside the core AMS team.
- Resolve Integration, BTP, and Data Needs. Bring in targeted skills for interfaces, APIs, SAP Integration Suite, extensions, data governance, reporting, or analytics.
- Maintain Legacy Systems During Change. Keep ECC, custom applications, and connected systems stable while internal teams focus on S/4HANA or other transformation work.
- Establish a Remote COE or Shared Resource Pool. Create repeatable access to multiple SAP skills without hiring every role full time.