Keep SAP environments stable through disciplined Basis administration, performance management, transport control, upgrades, recovery planning, and support that fits your operating model.
Basis + Cloud
Technical support for SAP landscapes, transitions, and ongoing operations
Flexible Access
Remote, fractional, embedded, or recurring expertise based on the need
Client-Led
Support designed to complement internal teams and existing systems integrators
Project | AMS
Scoped delivery, specialist augmentation, or ongoing managed support
Review responsibilities, landscape structure, support boundaries, capacity, and escalation needs so Basis work is organized around actual operational risk.
Manage profiles, operation modes, system parameters, and technical configuration to keep SAP environments consistent across the landscape.
Track system health, workloads, memory, response times, and technical bottlenecks so issues are addressed before they create broader disruption.
Govern transports across development, QA, and production with controlled import sequencing, conflict resolution, and release coordination.
Support upgrades and patch cycles through readiness checks, technical coordination, testing support, cutover planning, and post-change validation.
Strengthen backup execution, restore testing, recovery procedures, and technical readiness so teams know how the environment will recover when needed.
Support user administration, authorizations, access controls, technical security tasks, and audit-ready configuration within the client’s governance model.
Provide Basis expertise for S/4HANA and cloud transition activities where landscape preparation, technical dependencies, cutover, and operational continuity matter.
Use remote, fractional, recurring, or targeted Basis expertise for backlogs, production issues, upgrades, specialist tasks, or temporary increases in demand.
Use iT2 for targeted Basis work or ongoing support across administration, change control, upgrades, monitoring, recovery, security, and cloud or S/4HANA transition needs.
Discuss Your Basis EnvironmentBasis work is often most visible when something breaks, but the operating value comes from preventing instability before it reaches users. Configuration, transports, performance, patching, backups, access, and recovery all depend on consistent technical control across the landscape.
That becomes harder when the environment is changing. S/4HANA programs, cloud transitions, integration changes, upgrades, and higher release velocity create more dependencies between day-to-day Basis operations and project delivery.
iT2 can support the part of that operating model your team needs help carrying: a defined workstream, temporary specialist capacity, recurring Basis support, or ongoing managed service. Internal teams retain governance while iT2 adds the technical depth and continuity required to keep work moving.
Reduce Technical and Release Risk
Improve consistency across configurations, transports, patches, backups, and changes so avoidable technical issues are less likely to reach production.
Protect Performance and Continuity
Use monitoring, tuning, recovery readiness, and technical issue resolution to keep SAP systems predictable as workloads and project demands change.
Extend Internal Basis Capacity
Add targeted expertise for backlogs, upgrades, transitions, production issues, or recurring work without forcing the need into a full-time hire or oversized engagement.
Some organizations need a Basis workstream delivered as a project. Others need recurring operational coverage, a specialist for a transition, or extra capacity during upgrades and releases. iT2 can structure the engagement around the work while your team retains system ownership and governance.
SAP Cloud Basis services cover the technical administration and operating controls required to keep SAP environments stable as they run, change, and move toward cloud or S/4HANA models. Depending on scope, that can include system configuration, monitoring and tuning, transports, upgrades and patching, backup and recovery, user administration, security-related Basis tasks, and technical transition support. iT2 can provide these capabilities as targeted consulting, project work, embedded expertise, or ongoing support.
SAP Basis focuses on the technical platform and system administration layer. SAP AMS is broader and can include ongoing functional application support, incidents, enhancements, and specialist escalation across SAP applications. A Basis requirement may sit inside an AMS engagement, but this page is specifically for technical Basis and cloud operations. iT2 can help define the boundary so clients do not overbuy a broader managed-service scope when the need is primarily Basis.
Basis work becomes part of the transition whenever the project changes landscapes, technical dependencies, release processes, patch levels, performance requirements, or cutover procedures. iT2 can support environment preparation, technical coordination, transport and change control, testing support, backup validation, cutover readiness, and post-change stabilization. The exact role should be defined alongside the client and systems integrator so responsibilities remain clear.
Yes. iT2 can take responsibility for a defined Basis workstream or add specialist capacity without displacing the team that owns the SAP program. The engagement can be structured around backlog relief, production issues, upgrades, monitoring, technical administration, transition support, or recurring operational work. Client governance and escalation ownership remain explicit.
Use Project/SOW when iT2 should own a defined technical outcome or workstream. Use staff augmentation when the client or systems integrator will direct an embedded specialist. Use iT2Flex when the need is recurring or variable and does not fit a full-time role or rigid managed-service model. Use ongoing managed services when the client wants a governed, continuing support scope with clear responsibilities and continuity. The right model depends on how predictable the workload is and who should own the work.